Independent, plain-English scam alerts and step-by-step help for older adults and their families: how to spot fake texts, calls and emails, and what to do next.https://help.new2h.com/en-ushttps://help.new2h.com/guides/check-if-website-is-legit/https://help.new2h.com/guides/check-if-website-is-legit/Before you buy, log in or pay a bill online, run these 10 quick checks to tell a real website from a fake one — from the web address to the payment page.Sat, 17 Oct 2026 00:00:00 GMTEmail & phishingGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/guides/check-phone-number-scam/https://help.new2h.com/guides/check-phone-number-scam/Caller ID can be faked, so a number alone can't prove who's calling. Use this checklist to judge a suspicious call or text and find the real number to call.Sat, 17 Oct 2026 00:00:00 GMTPhone scamsGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/guides/stop-spam-texts/https://help.new2h.com/guides/stop-spam-texts/Step-by-step settings to filter and block spam texts on iPhone and Android, plus the free tools from AT&T, T-Mobile and Verizon — based on the FCC's guides.Sat, 17 Oct 2026 00:00:00 GMTText message scamsGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/guides/what-is-phishing/https://help.new2h.com/guides/what-is-phishing/Phishing is when scammers pose as someone you trust to steal passwords, account numbers or your Social Security number. How phishing works and how to stay safe.Sat, 17 Oct 2026 00:00:00 GMTEmail & phishingGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/scams/bank-zelle/card-scams/https://help.new2h.com/scams/bank-zelle/card-scams/Fake fraud alerts by text and phone trick people into giving up card details or moving money. See examples, the red flags, and how to dispute a charge.Sat, 17 Oct 2026 00:00:00 GMTBank & ZelleGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/scams/email-phishing/email-spoofing/https://help.new2h.com/scams/email-phishing/email-spoofing/Friends getting scam emails from your address? Learn the difference between a spoofed and a hacked email account, how to check, and the steps to lock it down.Sat, 17 Oct 2026 00:00:00 GMTEmail & phishingGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/scams/email-phishing/phishing-email-examples/https://help.new2h.com/scams/email-phishing/phishing-email-examples/See what phishing emails look like — fake billing holds, invoices, security alerts and refunds — and the 7 red flags that give them away.Sat, 17 Oct 2026 00:00:00 GMTEmail & phishingGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/scams/government-impostor/chinese-police-impostor-scam/https://help.new2h.com/scams/government-impostor/chinese-police-impostor-scam/FBI: scammers posing as Chinese police, embassy or consulate officials target Chinese speakers and students in the U.S. How the scam works and what to do.Sat, 17 Oct 2026 00:00:00 GMTGovernment impostorsGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/scams/investment-crypto/trading-scams/https://help.new2h.com/scams/investment-crypto/trading-scams/Fake trading apps show big profits, then demand 'taxes' before you can withdraw. Learn the red flags of trading scams and how to check an investment first.Sat, 17 Oct 2026 00:00:00 GMTInvestment & cryptoGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/scams/phone-scams/caller-id-spoofing/https://help.new2h.com/scams/phone-scams/caller-id-spoofing/Scammers can make any name or number show on caller ID — your bank, a government agency, even your own number. How spoofing works and how to protect yourself.Sat, 17 Oct 2026 00:00:00 GMTPhone scamsGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/scams/social-media/facebook-scams/https://help.new2h.com/scams/social-media/facebook-scams/More money is lost to scams that start on Facebook than on any other social platform, the FTC says. How fake ads, hacked friends and Messenger scams work.Sat, 17 Oct 2026 00:00:00 GMTSocial mediaGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/report-a-scam/contact-the-ftc/https://help.new2h.com/report-a-scam/contact-the-ftc/The FTC's official phone numbers, address and report websites, what happens after you report, and how to spot someone pretending to be the FTC.Sat, 17 Oct 2026 00:00:00 GMTGovernment impostorsGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/report-a-scam/report-phishing-email/https://help.new2h.com/report-a-scam/report-phishing-email/How to report phishing and scam emails: your email's Report phishing button, reportphishing@apwg.org, the FTC and the FBI — plus what to do if you clicked.Sat, 17 Oct 2026 00:00:00 GMTEmail & phishingGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/report-a-scam/report-scam-call/https://help.new2h.com/report-a-scam/report-scam-call/Where to report a scam phone number: DoNotCall.gov, ReportFraud.ftc.gov, the FCC and the right agency for IRS, Social Security or Medicare impostor calls.Sat, 17 Oct 2026 00:00:00 GMTPhone scamsGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/report-a-scam/report-scam-text/https://help.new2h.com/report-a-scam/report-scam-text/How to report spam and scam texts: forward to 7726 (SPAM), use Report Spam on iPhone or Android, and file with the FTC. Step by step, with what to include.Sat, 17 Oct 2026 00:00:00 GMTText message scamsGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/report-a-scam/report-scam-website/https://help.new2h.com/report-a-scam/report-scam-website/Found a fake store or phishing site? Report it to the FTC, the FBI's IC3, Google Safe Browsing and Microsoft, and alert the company being copied. Step by step.Sat, 17 Oct 2026 00:00:00 GMTEmail & phishingGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/scams/delivery-toll-texts/usps-delivery-text-scam/https://help.new2h.com/scams/delivery-toll-texts/usps-delivery-text-scam/Postal Inspectors say USPS only texts people who asked for tracking, and never with a link. See the fake package text, a 5-question check and how to report it.Fri, 16 Oct 2026 00:00:00 GMTDelivery & toll textsGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/alerts/fbi-tech-support-scams-cost-seniors-1-billion/https://help.new2h.com/alerts/fbi-tech-support-scams-cost-seniors-1-billion/Americans 60 and older reported over $1 billion in tech-support scam losses to the FBI in 2025. Learn the 4 red flags and what to do if a pop-up appears.Thu, 15 Oct 2026 00:00:00 GMTTech supportAlertcontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/scams/delivery-toll-texts/toll-scam-texts/https://help.new2h.com/scams/delivery-toll-texts/toll-scam-texts/Got a text about an unpaid toll? It's probably a scam. See a real-looking example, what toll agencies never ask for, and how to check your toll bill safely.Wed, 14 Oct 2026 00:00:00 GMTDelivery & toll textsGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/scams/grandparent-family-emergency/ai-voice-scams/https://help.new2h.com/scams/grandparent-family-emergency/ai-voice-scams/Scammers now use AI to copy a loved one's voice, fake video calls and write flawless messages. How AI scams work, the warning signs, and the family safe word.Tue, 13 Oct 2026 00:00:00 GMTFamily emergencyGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/alerts/medicare-call-what-to-do-first-5-minutes/https://help.new2h.com/alerts/medicare-call-what-to-do-first-5-minutes/Medicare won't call to sell you anything or ask for your Medicare number out of the blue. A minute-by-minute plan for handling a suspicious 'Medicare' call.Mon, 12 Oct 2026 00:00:00 GMTMedicare & healthAlertcontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/guides/what-to-do-after-scam/https://help.new2h.com/guides/what-to-do-after-scam/Scammed, or clicked a phishing link? Follow this first-hour checklist to stop payments, lock down accounts, report it and avoid follow-up recovery scams.Sun, 11 Oct 2026 00:00:00 GMTBank & ZelleGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/scams/government-impostor/social-security-scams/https://help.new2h.com/scams/government-impostor/social-security-scams/Fake Social Security calls, texts and 'statement' emails threaten suspended numbers and arrest. Learn the four signs of a scam and what the real SSA won't do.Fri, 09 Oct 2026 00:00:00 GMTGovernment impostorsGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/guides/talking-to-a-parent-about-romance-scams/https://help.new2h.com/guides/talking-to-a-parent-about-romance-scams/Warning signs that a parent's online relationship is a romance scam, and calm, practical ways to talk about it without shame or arguments.Thu, 08 Oct 2026 00:00:00 GMTRomanceGuidecontact@new2h.com (New2h Help Editorial Team)https://help.new2h.com/guides/crypto-atm-scams-what-to-know/https://help.new2h.com/guides/crypto-atm-scams-what-to-know/No real bank or agency will tell you to deposit cash into a Bitcoin ATM. How the scam works, the FBI's latest numbers, and what to do if it happened to you.Wed, 07 Oct 2026 00:00:00 GMTInvestment & cryptoGuidecontact@new2h.com (New2h Help Editorial Team)