Guide Report a scam
How to Report a Phishing Email: Where to Send It
How to report phishing and scam emails: your email's Report phishing button, reportphishing@apwg.org, the FTC and the FBI — plus what to do if you clicked.
By New2h Help Editorial Team Reviewed by New2h Help Editorial Team
Published
Phishing emails are the most-reported internet crime in the country. In its 2025 annual report, the FBI’s Internet Crime Complaint Center (IC3) listed phishing and spoofing as the top crime type by number of complaints — 191,561 reports. Each email you report helps filters catch the next one.
Here is where to send a phishing email, in order, and what to do if you already clicked.
From: Account Services <billing@account-update.example.com>
Subject: Action required: your payment method was declined
Hello Customer,
We were unable to process your latest payment and your account will be placed on hold. To avoid interruption, please update your billing information within 24 hours: https://account-update.example.com/billing
Thank you for being a valued member.
Before you report: do not click anything
CISA, the federal cybersecurity agency, puts it simply: resist the temptation to click links or attachments, and do not reply — not even to “unsubscribe.” Report the message using the steps below, then delete it.
Step 1: Use your email’s report button
Most email services have a built-in way to report phishing. CISA notes you will typically find it near the sender’s name or in the toolbar.
Gmail (on a computer): open the message, click More next to Reply, then click Report phishing.
Outlook.com: select the message in your message list, then above the reading pane select Report, then Report phishing. Microsoft notes that reporting a message does not block the sender — add the sender to your blocked senders list to stop future messages.
iCloud Mail (icloud.com, me.com, mac.com): Apple says to mark spam as Junk or move it to your Junk folder.
Other email services: look for “Report spam,” “Report phishing” or “Junk” in the message menu.
Step 2: Forward it to the Anti-Phishing Working Group
The FTC recommends forwarding phishing emails to the Anti-Phishing Working Group at reportphishing@apwg.org. The APWG is an industry group that collects phishing reports.
If the email pretends to be from a specific company, check that company’s official website for its own reporting address. For example, Apple asks people to forward emails that pretend to be from Apple to reportphishing@apple.com.
Step 3: Report it to the FTC
File a report at ReportFraud.ftc.gov. Choose the category that fits (for example, an impersonator), or “Something Else” if nothing fits. The FTC’s instructions:
- Paste the text of the email into the Comments field. The FTC cannot accept forwarded emails.
- Do not click any links in the email while you copy it.
- You can report even if you did not lose money.
Your report goes into the FTC’s Consumer Sentinel database, which is available to federal, state and local law enforcement. The FTC uses reports to investigate and bring cases, although it cannot resolve individual reports.
Step 4: Report to the FBI if you lost money
If the email led to financial loss, a hacked account or other online fraud, also file a complaint with the FBI’s Internet Crime Complaint Center at IC3.gov. Include the sender’s address, any websites or phone numbers in the email, and details of any payments.
Quick reference: where to report a phishing email
| Situation | Report to |
|---|---|
| Any phishing email | Your email’s Report phishing button, reportphishing@apwg.org, and ReportFraud.ftc.gov |
| Email pretends to be a specific company | That company’s reporting address from its official website (for Apple: reportphishing@apple.com) |
| You lost money or an account was taken over | IC3.gov, plus your bank or card company right away |
| You shared your Social Security number | IdentityTheft.gov for a recovery plan |
| A phishing text instead of an email | Forward to 7726 — see how to report a scam text |
| A fake website | See how to report a scam or phishing website |
If you clicked the link or replied
The FTC’s advice depends on what happened:
- You clicked a link or opened an attachment: update your security software, run a scan and remove anything it flags.
- You entered a password: change it now — and anywhere else you used the same password — and turn on two-step verification.
- You entered card, bank or Social Security information: contact your bank or card company using the number on the back of your card, and go to IdentityTheft.gov for steps based on what was exposed.
Our first-hour checklist covers each step in detail.
Learn to spot the next one
Phishing emails often look like they come from a bank, a card company, a utility or an online payment service, and claim suspicious activity, a payment problem or an invoice you do not recognize. See phishing emails: real examples and 7 red flags and what is phishing? for more.
Red flags: how to spot this scam
- An unexpected email says there is a problem with your account or payment, or asks you to "confirm" personal or financial information.
- It includes a link to update your payment details, an invoice you don't recognize, or an attachment you didn't ask for.
- The sender's address or the link doesn't match the company's real website — for example, a misspelled name.
What to do
- Do not click links, open attachments or reply — not even to "unsubscribe."
- Use your email's Report phishing or Report spam button.
- Forward the email to the Anti-Phishing Working Group at reportphishing@apwg.org.
- Report it to the FTC at ReportFraud.ftc.gov by pasting the email's text into the Comments box.
- If you lost money or the email led to online fraud, also report it to the FBI at IC3.gov.
- Delete the email.
Send this to someone you love
A quick share can stop a scam before it starts.
Where to report it
Reporting helps investigators spot patterns and warn others — even if you did not lose money. Type these addresses yourself or use the links below; do not use links from a suspicious message.
-
Federal Trade Commission (FTC)
Any scam, fraud or bad business practice — calls, texts, emails, websites and impostors.
-
FBI Internet Crime Complaint Center (IC3)
Online and computer-related fraud, including tech-support, romance, investment and crypto scams.
-
IdentityTheft.gov (FTC)
If a scammer got your Social Security number, bank details or other personal information.
You can also report to your state attorney general. If you sent money, call your bank or card company right away using the number on the back of your card.
Frequently asked questions
Where do I forward phishing emails?
The FTC recommends forwarding phishing emails to the Anti-Phishing Working Group at reportphishing@apwg.org. If the email pretends to be from Apple, Apple also asks you to forward it to reportphishing@apple.com. Many other companies have similar addresses on their official websites.
Can I forward a phishing email to the FTC?
No. The FTC cannot accept forwarded emails. Instead, file a report at ReportFraud.ftc.gov and paste the text of the email into the Comments field — without clicking any links in it.
How do I report a phishing email in Gmail?
On a computer, open the message, click More (next to Reply), then click Report phishing.
How do I report a phishing email in Outlook?
In Outlook.com, select the message in your message list, then above the reading pane select Report, then Report phishing.
Should I report phishing even if I didn't fall for it?
Yes. The FTC asks people to report scams even if they did not lose money. Reports help email providers filter similar messages and help law enforcement spot patterns.
What if I already clicked the link?
Do not enter anything. If you typed in a password, change it right away and anywhere you reused it. If you entered card or bank details or your Social Security number, follow our first-hour checklist.
Sources
We rely on official government sources. Read how we check facts in our editorial policy.
- FTC: How To Recognize and Avoid Phishing Scams (consumer.ftc.gov, accessed )
- ReportFraud.ftc.gov: Frequently Asked Questions (reportfraud.ftc.gov, accessed )
- CISA: Recognizing and Reporting Phishing (cisa.gov, accessed )
- FBI Internet Crime Complaint Center: 2025 IC3 Annual Report (ic3.gov, accessed )
- Gmail Help: Avoid & report phishing emails (support.google.com, accessed )
- Microsoft Support: Phishing and suspicious behavior in Outlook (support.microsoft.com, accessed )
- Apple Support: Recognize and avoid phishing messages (support.apple.com, accessed )
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