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Fake Delivery and Toll-Road Texts

You get a text saying a package could not be delivered, or that you owe a small amount for an unpaid toll and will be fined if you do not pay today. The message includes a link. The amount is small, the deadline is short, and the goal is to get your card number and personal details.

These texts are sent to millions of phones at once, so it does not matter whether you were actually expecting a package or drove on a toll road. The guides below explain how to check a delivery or toll bill safely — by going to the official website or app yourself — and what to do if you already entered your information.

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Guides

  • Guide

    USPS Will Never Send You This Text

    Postal Inspectors say USPS only texts people who asked for tracking, and never with a link. See the fake package text, a 5-question check and how to report it.

Where to report delivery & toll texts scams

Reporting helps investigators spot patterns and warn others — even if you did not lose money. Type these addresses yourself or use the links below; do not use links from a suspicious message.

  • U.S. Postal Inspection Service

    Fake USPS texts and emails, and fraud that uses the U.S. Mail.

    uspis.gov/report

  • Federal Trade Commission (FTC)

    Any scam, fraud or bad business practice — calls, texts, emails, websites and impostors.

    ReportFraud.ftc.gov

  • Federal Communications Commission (FCC)

    Unwanted robocalls, spoofed caller ID and spam texts.

    consumercomplaints.fcc.gov

  • FBI Internet Crime Complaint Center (IC3)

    Online and computer-related fraud, including tech-support, romance, investment and crypto scams.

    IC3.gov

You can also report to your state attorney general. If you sent money, call your bank or card company right away using the number on the back of your card.

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